Job Description
We are assisting an exciting new upscale-casual restaurant opening soon in Norfolk, Virginia, with building its opening team. We are seeking enthusiastic, dependable, and hospitality-driven professionals who are ready to deliver exceptional guest experiences and help establish a strong culture from day one.
This highly visible position sets the tone for each guest's visit and helps maintain an efficient flow throughout the restaurant.
RESPONSIBILITIES
Greet every guest warmly and professionally
Manage reservations, walk-ins, waitlists, and seating assignments
Provide accurate wait-time estimates and regular guest updates
Seat guests according to the restaurant's rotation and service flow
Answer phone calls and respond to general restaurant questions
Maintain an organized, welcoming entrance and host station
Communicate guest needs and special requests to servers and managers
Assist with menus and table readiness
Thank guests as they leave and invite them to return
Support the front-of-house team during high-volume periods
QUALIFICATIONS
Food handler certification is required
Previous restaurant, hospitality, or guest-service experience is required
Friendly and professional communication style
Strong organizational and multitasking skills
Ability to remain calm and courteous when managing wait times or concerns
Comfortable using reservation and point-of-sale technology
Reliable transportation and consistent attendance
Availability to work evenings, weekends, and holidays as scheduled
Ability to stand and walk for extended periods
WHY JOIN THE TEAM?
You will help establish the first impression, hospitality standards, and guest experience of a brand-new Norfolk restaurant.
HOW TO APPLY
Please submit:
Your current resume or summary of hospitality experience
Your availability, including evenings and weekends
Any scheduling or benefit requirements
Qualified candidates will be contacted to discuss the position and next steps
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